Home / About Us / Inca Trail Prices & Services / Inca Trail Map / Frequently Asked Questions / Inca Trail Itinerary / Inca Trail Photos / Porter Welfare / Responsible Tourism / Community Projects / Recommended Hotels / Contact Us
IMPORTANT NOTE: We have received feedback from many clients saying that our confirmation emails are often directed to their spam folder rather than their inbox especially when emailing us from your work address. We suggest using a POP3 email account such as Gmail, Googlemail, Hotmail, Yahoo etc, to avoid possible spam blocking with work email addresses / servers, and to be able to contact you if you are travelling.
To ensure that you receive our reply, please modify your Junk or Spam filter settings to allow the incoming "email@example.com" email address. You may also want to add this email address to your list of known contacts. This will prevent our responses from being filtered into your Junk or Spam mail folder. If you still don't get a response from us in 48 hrs try checking your junk mail!!
Step 1: Ensure that you are making the reservation plenty of time in advance. Check that there are still spaces available in our group (see previous page for list of available dates - this information is updated several times a week) and book as far ahead as possible since our trek departures dates are offered on a first-come-first-served basis. Check that your passport is valid for at least 6 months after the date that you enter Peru (Immigration requirement). If you do not have a valid passport or plan to renew your passport before coming to Peru please see our Frequently Asked Questions page for more details.
Step 2: Fill in the Inca Trail reservation form below and email it to us (cut out the following information, paste it into your email to us and fill in the missing details). Details should be filled in for each group member. Please do not make a reservation until you have all the details below. We cannot accept a booking without all the names, nationalities, passport numbers and ages.
When filling in the form below please DO NOT capitalize all letters, do not use bold print or strike through your chosen option or highlight your answer in a different colour. e.g. write your name simply such as John Smith. When given an option such as Male or Female or Yes or No please delete as applicable just leaving your chosen option. This is because your information is converted into simple text format and some information may get lost if you send it to us in other formats. This helps us a lot when transferring your details directly to our reservations database. We appreciate your help in this matter. Thanks.
Email Subject: just put your name and the date that you want to start the trek.
Standard Inca Trail Application Form:
We would like to make the following Inca Trail trek reservation:
Trek Title: Inca Trail 4 day Group Service IT4G
Basic trek price per person: US$650 (2017)
Trek Departure Date:
Arrival Date in Cusco (at least 2 days before trek departure):
Any other comments:
We would also appreciate it if you could tell us how you found out about Peru Treks
1. Recommended by a friend
2. Recommended by South America Explorers Club
3. Recommended by Andean Travel Web Guide to Peru
4. Recommended in South American Handbook / Lonely Planet or other guide book
4. Advert in a guide book / magazine / newspaper
5. Searching the internet
If there are more than 2 persons just provide the same information for all group members.
Your travelling email address (if different from the one used to initially contact us):
If the email address that you will be using whilst travelling to Peru is different from the one used to initially contact us please include it above. This will allow us to keep in contact right up until your arrival in Cusco.
Notes: Your arrival date in Cusco should be at least 2 days before your trek departure date to allow for suitable acclimatization to the high altitude. The expiry dates of all passports should not be less than 6 months from the date that you plan to arrive in Peru.
Email the above information to us at:
IMPORTANT NOTE: We have received feedback from many clients saying that our confirmation emails are often directed to their spam folder rather than their inbox. To ensure that you receive our reply, please modify your Junk or Spam filter settings to allow the incoming "firstname.lastname@example.org" email address. You may also want to add this email address to your list of known contacts. This will prevent our responses from being filtered into your Junk or Spam mail folder.
Step 3: We will send you confirmation of trek availability and deposit details: We will send you an email confirming trek availability and confirm the total price of the trek and any additional services that you may have requested. We will also include details of how to pay the trek deposit of US$350 per person and the date by which you must send it. We will usually ask you to pay the trek deposit within 2 days of us accepting your trek booking. Do not send any money until we have confirmed your trek dates by email !
Step 4: Payment of the trek deposit: Having checked that the details in our trek confirmation email we send you are correct, you are ready to make the deposit.
Methods of paying the trek deposit are as follows. We will send you more detailed information about how to pay your trek deposit with our trek confirmation email.
(1) Payment by PayPal - No fees (preferred method of payment).
Many people will already be familiar with using this system and have PayPal accounts which is the primary method for purchases and sales on eBay. However an account is not necessary and clients can pay with PayPal by just using their credit cards. You will not be asked to pay any additional PayPal fees since these fees are included in the price of the trek.
Please note that with PayPal, if you are sending the deposit transfer online, they will normally call your registered home address to confirm the security of the online transaction. If you are not at your home address to confirm the telephone call, the money transfer may be cancelled.
Also if a transfer is made from a computer (IP address) in a different country to normal (ie whilst you are travelling abroad), then PayPal may need to contact you at home to confirm the transfer is legitimate. Again if you are not home, the transfer may be cancelled.
If you are away from home, you may need to consider a family member or friend sending the transfer on your behalf, but we would need to know their name.
We will send you further details with our trek confirmation email.
(2) Payment into our UK Lloyds account - for UK clients only, with UK branch based accounts. (There are NO additional fees associated with this method of payment). We do not accept international bank transfers to this account.
Please E-mail us for bank account details if required.
Unfortunately we do not accept credit cards directly.
Please note that we will only send you detailed information on how to make the deposit payment once we have confirmed your trek booking.
DO NOT SEND ANY PAYMENT UNTIL WE HAVE CONFIRMED YOUR RESERVATION FIRST.
Step 5: Confirmation of trek deposit receipt: We will send you an email confirming that we have received your trek deposit.
Step 6: Come to Cusco and pay the remaining trek balance. You can pay the balance of the trek at our offices in Cusco (minimum of 2 days before trek departure, before 7pm). Payment can be made in cash US$, local currency (Peruvian Nuevo Soles). You can withdraw cash in either US$ or Peruvian Soles from one of the many ATM machines in Cusco (Visa, MasterCard, etc). Prior to departing for Peru it is advisable to inform your bank that you are coming to Peru, so that you do not experience any problems with your credit/bank cards whilst abroad. Remember that the limit that you can withdraw each day in Peru may be less than your normal limit at home.
Please note that the trek deposit is non-refundable. The deposit is used to reserve space within the group. Once we have made a trek reservation with the government authorities we cannot then change any details of the reservation (your name, passport number or departure date). If you have to cancel your trek booking government authorities will not let us fill your cancelled spaces with other clients, we just have to depart with a smaller less-economic group. The trek permit once purchased is non-refundable & non-transferable.
(i) Trek cancellation prior to 7pm two days prior to trek departure (after having paid the trek deposit): Loss of trek deposit. All other payments will be refunded in full. Note that if the trek balance is not received prior to 7pm two days before trek departure then the trek will be deemed to have been cancelled and the deposit cannot be returned. Once we have bought the trek permits it should be noted that we cannot then substitute other trekkers in your place if you have to cancel. The Inca Trail trek permit, bus ticket and train ticket will not be returned.
[Please note that the trek permit is non-refundable and non-transferable either to another person or another date and upon cancellation we do not receive any form of credit from the government. Upon cancellation the trek permit has to be submitted to government at the start of the trek and recorded as "Void". It cannot be used to enter Machu Picchu. In order to visit Machu Picchu you will have to buy a new entrance ticket, train ticket, bus tickets etc]. The purchase of new Machu Picchu entrance tickets are subject to availability.
(ii) Trek cancellation between 7pm two days before trek departure and prior to entering the check point at the start of the Inca Trail (i.e. once you have paid for the trek in full and before your trek permit is validated at the start of the trek): Only the train ticket from Aguas Calientes to Ollantaytambo and the bus ticket from Machu Picchu down to Aguas Calientes will be returned to you. If you have hired the services of a porter we cannot refund your payment and the porter will continue on the Inca Trail as originally contracted to do so. If you have hired a sleeping bag and it has not been used we will refund this amount in full.
[Please note that the trek permit is non-refundable and non-transferable either to another person or another date and upon cancellation we do not receive any form of credit from the government. Upon cancellation the trek permit has to be submitted to government at the start of the trek and recorded as "Void". It cannot normally be used to enter Machu Picchu. In order to enter Machu Picchu you will have to buy a new entrance ticket] In order to use the trek permit to enter Machu Picchu on the planned date government regulations require you to physically pass through the checkpoint at the start of the trail (see cancellation clause below). However if you are too ill to make it to the start of the trek we will make every effort to try to validate your permit at the checkpoint so you can use it to enter Machu Picchu although this isn't officially permitted so you may have to buy a new Machu Picchu entrance ticket subject to availability as indicated above.
If you have to cancel the Inca Trail trek but still plan to visit Machu Picchu you will be responsible for making your own arrangements to get to Machu Picchu and liable for any associated transport, entrance fees and accommodation costs.
iii) Once you have started the Inca Trail (and passed through the check point at the start of the Inca Trail) we can only return your unused train ticket from Aguas Calientes to Ollantaytambo and your bus ticket from Machu Picchu down to Aguas Calientes. We cannot make any cash refunds. Failure to be able to continue with the trek will be treated as a cancellation. If you are unable to continue the trek for any reason we will arrange to have you accompanied back to your hotel in Cusco (costs of additional nights accommodation to be met by yourselves). Usually you will be accompanied by either our main guide or assistant guide (for groups of 8 or more) but depending on the situation you may have to be accompanied by another member of the trekking group such as a porter or guide from another company. Any costs associated with returning to Cusco must be met by yourselves (i.e. taxi fare approx US$40 or public transport much cheaper, medical expenses etc..). If you feel that you are well enough to continue to Aguas Calientes and want to try to join the group at Machu Picchu then any costs associated with you and any person accompanying you to Aguas Calientes & Machu Picchu must be met by yourselves. These costs include all transport and accommodation costs (for you, the guide and any friends accompanying you) and any medical expenses (thankfully this is a very rare event). Additional costs may include overnight accommodation in Ollantaytambo, the train from Ollantaytambo to Aguas Calientes, up to 2 nights accommodation in Aguas Calientes, bus from Aguas Calientes to Machu Picchu and meals. (the guide can stay in basic budget accommodation so an estimate of additional guide costs would be around US$120 to be paid directly to the guide). Since your trek permit was already activated at the start of the trek it should be valid for you to use to enter Machu Picchu on the planned date to join the group and continue your tour. If for any reason the trek permit is not valid then you will have to pay a re-entrance fee to Machu Picchu.
In the event of any trek cancellation or additional unforeseen costs Peru Treks will be happy to cooperate in providing any necessary documentation to enable a legitimate insurance claim. It is a requirement that all clients have suitable travel insurance and Peru Treks cannot be responsible for any additional costs due to client cancellation, illness, unfitness or inability to continue the trek.
As we publish our prices well in advance, we may occasionally be faced with significant cost increases due to factors over which we have no control. As such we reserve the right to impose surcharges (or price decreases) up to 1 day before departure due to increases in Inca Trail trek permits (entrance fee), unfavourable exchange rates, increases in train fares or other transport costs, taxes, sudden increases in legal minimum wages or if government action should require us to do so.
The above Inca Trail prices are based on the following third party costs which are outside of our control:
1:Inca Trail Permits (includes Machu Picchu entrance fee)
2017: Tourists 345 Peruvian Soles (S/.292 + S/.53 sales tax) which is about US$108
2017: Porters 59 Peruvian Soles (S/.50 + S/.9 sales tax) which is about US$18
The price paid for the entrance fee is clearly marked on the trek permit. This price includes entrance to Machu Picchu. The government reserves the right to increase the entrance fee at any time throughout the year and may only give us one or two weeks notice.
2: Included in the price of the trek is the one-way journey on the train from Aguas Calientes to Ollantaytambo on the Peru Rail Expedition service or similar which currently costs US$78. (details of service and price can be checked on the Peru Rail website www.perurail.com). The ticket prices for 2017 have yet to be announced. The Peru Rail website states that they reserve the right to change the price at anytime. There is also the possibility that Peru Rail will no longer sell a one-way ticket and will only sell return tickets i.e. Ollantaytambo - Aguas Calientes - Ollantaytambo. If this is the case it is possible that the price of the ticket could double!! However this is unlikely. We will try to do everything in our control to keep the price of the ticket to as low as possible but clients must be prepared for such increases in the price of the train ticket. Peru Rail currently runs a monopoly service so we don't have an alternative (Peru Rail is 50% owned by Orient Express, a British company which is registered in Bermuda and listed in the NY stock exchange). The price paid for the train ticket is clearly marked on the ticket.
3. Included in the price of the trek is the bus ticket from Machu Picchu to Aguas Calientes which currently costs US$12 per person. It is not anticipated that these costs will increase during 2016. Prices for 2017 have yet to be announced. The price paid for the bus ticket is clearly marked on the ticket.
4. Local sales taxes known as IGV are included in the price of the Inca Trail trek. The currently rate of IGV is 18%. It is not anticipated that this rate will increase during 2016 or 2017.
If any of the third party costs listed above change to increase the cost of the trek we will immediately update the trek price listed on our website (apart from the exchange rate which can continue to go up and down throughout the year so the website will not be updated to reflect these cost changes - see Trek Terms & Conditions for more details about change in exchange rate). Clients will be liable for paying any increased cost of the Inca Trail trek upon arrival in Cusco.
*** For further details read our Trek Terms & Conditions 2017 ***
Peru Treks & Adventure Tour Operator
Inca Trail to Machu Picchu Specialists, working to help the community
Office Address: Avenida Pardo 540 (in the corner of the small park), Cusco, Peru
Telephone: 00 51 84 222722 (from overseas), 084 222722 (from within Peru), 222722 (from Cusco)